The EMR Status Page

We’re always here should you ever need support or have any concerns about your account. And while we encourage you to reach out to us, in some circumstances it might be more efficient to investigate things on your own first. Equipping you with the tools to do what you need to do well is one of the driving forces behind the creation of the EMR, which is why we created the Status Page early on.

You’re always welcome to reach out to support if you think something’s not working right, but we encourage advanced users to check the Status Page to determine whether there are any issues with things like:

  • Main Application
  • System Storage
  • Phone Services
  • Quest
  • Outgoing Emails
  • Outgoing Faxes
  • Payment Services
  • Email Inbox and Files Inbox
  • Shipping Labels

The Status Page will let you know whether the feature is working operationally, is experiencing degraded performance, or even if it’s being affected by a partial or major outage. We’ll post as many details about the issue as we can, as well as let you know when you can expect to be up and running again.

Check the Status Page here. >

Still stuck? Shoot us an email and we'll do our best to help.