How Do I Get Help?

If you have a question about something within or relating to, there are multiple ways you can find the answer. In some parts of the app, you’ll notice a “Help” icon that contains either a link to a detailed support document on the matter or useful in-app tips about what the icons and functions on the page are all about.

If you find yourself stuck at any point while using the EMR, click on the lowercase “i” button in the upper right corner of the screen. Here you’ll see a number of different options that should be able to point you in the right direction.

If you still don’t find the answer you’re looking for, please don’t hesitate to reach and contact us. Drop us a line at, and we’ll do our best to help you sort out the issue.

Still stuck? Shoot us an email and we'll do our best to help.