AI Gap Analysis for Patient Communication

AI gap analysis helps you review patient messages for clarity, completeness, and potential risks before they are sent. It highlights areas that may need attention while keeping you fully in control of the final message.

How to Use AI Gap Analysis

• Draft your message as you normally would in the patient communication window
• Click AI Gap Analysis below the message field

• Review the feedback provided beneath your message
• Make any changes as needed, then run the analysis again if desired

You can repeat this process as many times as needed before sending.

The analysis provides a quick review and grade of your message and highlights areas to consider, such as:

• Unclear instructions
• Missing follow-up guidance
• Lack of safety-net language
• Opportunities to clarify tone or expectations

The goal is to help you catch anything that might be confusing or incomplete from a patient’s perspective.

Important Notes

Your message is never changed automatically; you decide what to keep, edit, or ignore. This tool supports your clinical judgment by offering suggestions rather than making decisions.

Patients do not see the analysis. Only your final message is sent.