The Atlas.md Patient app connects you with your patients, making it easier than ever for them to communicate with you.
With the app, patients can reach you at their convenience, pay their bills and manage other billing details, self-schedule and manage appointments, and complete forms you send them directly from their mobile devices.
Downloading the App
The Atlas.md Patient App is supported on both Apple and Android devices. Patients can download the app here:
Download the Atlas.md Patient App for iPhone
Download the Atlas.md Patient App for Android
Self-Scheduling Appointments
The Patient App allows patients to self-schedule an appointment with you according to the time slots you’ve made available.
If you don’t want to allow patients to request appointments, you can opt out from your Atlas.md profile.
To do this, open up your profile from the left-hand sidebar, then click Edit Profile. Select the dropdown menu under Allow patients to schedule appointments, then choose your preference.
Completing Forms
Patients can find and complete forms you send them in the Atlas.md Patient App. Pending forms appear on the home screen, and the forms list shows each form’s status and who sent it, with expiry dates for pending requests.
Patients can review and change their answers before submitting. Completed forms remain available in the app, so they can look back at their answers and submission dates.
For the patient steps, see our support article on completing forms in the Atlas.md Patient App.
Managing Billing
The Patient App gives patients complete control of their billing and allows them to add credit cards, link bank accounts, make payments, and track invoices.
Contact Details
The Patient App displays all of your clinic’s contact information and methods of getting in touch with you.
Patients can contact you in the following ways:
- Call you directly
- Call your clinic
- Send your clinic an email
- Send you an email
- Send you a text
Health Monitoring
Patients can use the Atlas.md Patient App on iOS or Android to share health and fitness data from their device directly with you. Shared information is displayed in the Vitals & Stats section of the patient’s chart.
For setup instructions and more information, check out our support article on health monitoring with the Patient App.
Resetting Your Patient’s Password
If your patient has forgotten their password and can’t recover it, you can help them set a new one by sending them a reset password link.
Once the patient has clicked the link, they can then choose a new password and use this to access their account.
