SMS Fax Notifications

You can choose to send an SMS notification to a patient that a fax has been sent in two different scenarios.

Prescription Faxes

When sending a prescription to a pharmacy, you can notify the patient using the mobile phone number listed in their chart.

When viewing the prescription, you’ll notice a Fax button in the upper right corner.

Selecting that gives you several customization options, including:

  • Which pharmacy to send the prescription to
  • Whether to send a PDF version of the prescription to your patient via email
  • Whether to send a notification text that the fax has been sent

Check the appropriate boxes, optionally enter a note to the pharmacist, then click Fax pharmacy.

Custom Faxes

You can also notify your patient via SMS that a custom fax has been sent in a process similar to prescription faxes.

To do so:

  • Head to the patient’s chart
  • Click the plus sign in the upper right corner, then select the Fax icon
  • Fill out the details of the fax including the name, fax number, and content of the message
  • Check the appropriate box if you’d like to notify the patient via SMS
  • Once you’re happy with your selection, click Send Fax

The text they’ll receive will be something to this effect: “Dr. Oz sent a fax for Jane Doe to XYZ Lab Company.”

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