How Do I Add a New User to Our Account?


On the “Users” page in the Account section, click the plus sign icon. From there, you’ll be prompted to enter information about the new user, after which you’ll click “Save” to create the new user.

Before you officially add the new user, you’ll be able to confirm how the addition will affect your future monthly fees. The preview will display how much you’ll be charged per month and how much the next charge will be including a proration estimate.

As a reminder, Doctors, Physician Assistants and Nurse Practitioners are paid users, while Nurses, Staff and Pharmacists are free users.

Read more about the types of users here.

Still stuck? Shoot us an email and we'll do our best to help.