How Can I Update My Signature Image?

You can upload your signature image to, which will be used on formal external communication such as faxed or printed prescriptions. To do this, access your profile from your account’s sidebar. Click “Edit Profile,” and near the bottom of the resulting screen, select the button that says “Click to add your signature image.”

Preferred formats for your signature image include PNG or JPEG.

You won’t be able to use a PDF, since we can’t load non-image files into the faxes and printed prescriptions.

To make sure your signature is as big and clear as possible, follow these tips:

​* Crop the signature image so there aren’t any white borders at the top and bottom. This will ensure we can show the largest image possible in the fax file.

  • Upload a file with higher resolution. Since faxes are essentially printouts, the higher the resolution the better for getting a file that’s sharp and readable.

Tip: You can add your electronic signature anytime by using the macro #sig. Review all available macros here.

Still stuck? Shoot us an email and we'll do our best to help.