Faxing in Atlas.md

Atlas.md supports outbound faxing, which is great for handling correspondence to entities like pharmacies, other medical facilities, and frequently used contacts.

It’s important to note that your clinic doesn’t have a fax number through Atlas.md.

We use a fax provider to send outbound fax messages directly from the EMR. However, when you send prescriptions via fax, you can include your clinic’s fax number with the rest of your clinic’s information.

How to Send a Fax

Sending a fax message from inside Atlas.md is quite straightforward.

Check out this help article for a step-by-step guide on how to send a fax.

For more information about how to resend a fax if it fails initially, check out this help article.

Faxing an Attachment

You can easily fax PDF attachments that have been uploaded to your patient’s chart

To do this, navigate to the patient’s chart, hover over the PDF you wish to fax, then click on the fax icon just below it.

Enter the details of the fax as you would when sending one normally, then click “Send Fax.”

Note that a charge applies when faxing attachments – the estimated cost will appear at the bottom of the menu just before you send the fax.

Receiving Faxes Using an E-Fax Service

You don’t need an actual fax machine to receive faxes. Instead, you can use an e-fax service like HelloFax, or RingCentral.

They’re perfect for receiving full charts and other large documents.

While you can’t directly integrate your E-fax service with Atlas.md, you can receive faxes using the email integration feature of your Files Inbox.

Messages sent to your account’s email address show up in your Files Inbox, and can then be routed where you need them to go.

Simply have the files sent to your clinic’s @atlas.md email address and they will appear in your Files Inbox.

Troubleshooting

If you still have questions about faxing, we’re here to help. We’ve compiled a list of the most frequently asked questions related to faxing in Atlas.md. Check out this help article to find out more.