How Do I Request Labs?

Requesting Labs

To order labs for a patient, first go to the patient’s profile. Click the plus sign icon in the upper right hand corner of your screen, then select the labs icon, which is represented by a beaker.

At that point, you’ll be prompted to designate the Labs Provider. At this time, Quest Diagnostics and LabCorp are available, but we’re working with other providers.

Requesting a New Lab Using Quest or LabCorp

If you select Quest or LabCorp as your Labs Provider, you’ll be prompted to enter the name of the lab you’re ordering. Autocomplete will finish the process for you. Once you’ve selected the lab, designate whether or not the lab requires a PSC Hold Requisition, and choose for whom the lab is being requested. Next, you have the option to waive the patient’s lab fee. If you check this checkbox, it only affects the patients charges – your clinic will still be charged according to the agreement you have with your lab provider. Then click “Next Step.” If additional information is needed, you’ll be prompted to provide it now. These prompts may vary depending on the tests being ordered, and the lab provider.

Details Page

Once you’re done with all prompts from the lab ordering process, you’ll be presented with the confirmation page. It includes details such as what the lab was for, who the lab was for, the status, when it was requested, which tests were required, and specimen included with the labs.

Printing Labels

Here you also have the option to print labels for the specimen you’re sending in, with the “Print Labels” button near the top right of side of the screen.

Printing the Lab Order

You also have the option to print the lab order to hand to your patient. Simply click “Print Order” and the detailed confirmation page will be produced.

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