The Clinic Billing page is where you control how your clinic handles billing through Atlas.md. From here you can turn automated billing on or off, edit your statement descriptor, manage your Stripe business verification and bank details, and keep an eye on your bank transfers.
Using automated billing
Automated billing lets you send invoices and collect payments directly through Atlas.md.
When patients or companies pay by card or bank account, Atlas.md processes the payment through Stripe. For ACH payments, funds typically become available in two business days.
Payment-processing fees are deducted from the payout amount. See current pricing.
To learn more about how payments reach your clinic’s bank account, check out this support article.
Atlas.md charges a small credit card fee on each online patient payment. That fee comes out of the amount we transfer to your bank, so you don’t pay it separately. See current pricing.
Your statement descriptor is the name patients see on their credit card statements. You can change it on this page, and you can read more about how your charges appear to patients.
Getting transfer notifications
Atlas.md emails you in two situations tied to payments.
- When a transfer starts. The email tells you the amount, the time period the funds cover, and when to expect the transfer to finish.
- When a transfer fails. This usually means your bank information is wrong or incomplete. The email includes a link to update your details, and you can also fix this in your account section.
Managing your Stripe connection
Stripe is the payments partner that processes your patients’ payments quickly and securely.
If you haven’t verified your Stripe account or you need to update your details, click Manage Stripe Business Verification on this page.
You can learn more about why Stripe asks you to verify your business information.
