Clinic Billing

The Clinic Billing page lets you control the billing integration of your clinic with Here you can enable or disable automated billing, modify your statement descriptor, manage your Stripe Business Verification and bank details, and oversee your bank transfers.

Automated Billing’s automated billing capabilities let you send invoices and receive payments through directly. If patients or companies choose to pay using their credit card or ACH transfers, we’ll collect the invoices on your behalf, and transfer the money to your bank account every two days. charges a small amount per transaction for online patient payments in credit card fees. That amount is taken from the amount that will be transferred to your bank account. Click here to view our current rates.


There are two different occasions when we will notify you regarding payment services:

  • You will be notified each time begins a transfer to your bank account. The email notification will include the amount being transferred, the time period the funds are from, and when you can expect the transaction to be complete.
  • You will also be notified if for some reason the transaction doesn’t go through successfully. Usually, this is because your bank information is incorrect or incomplete. You’ll be shown a link you can follow to update your information; you can also find this in your account section.

Stripe Connect

Stripe is our payments partner that helps us to process your patient’s payments quickly and securely. If you haven’t verified your Stripe account or need to update your details, click on the “Manage Stripe Business Verification” button. For more information about how your payments are processed via Stripe, check out this help article.

Still stuck? Shoot us an email and we'll do our best to help.