As a patient, you can use the Patient Hub to manage payment methods, make payments, and review invoices. You can also securely connect a bank account for ACH payments.
After logging in to your Patient Hub account, click Billing in the top navigation. From here, you can manage payment methods, make payments, and review invoices.
Add a Credit Card
To add a credit card:
- Click Add Credit Card in the bottom-right corner.
- Enter your card number, expiration date, and CVC.
- Choose whether the card is HSA/FSA and eligible for automatic charges.
- Click Save.
Connect a Bank Account
In the Patient Hub, select Add New Bank Account and follow the prompts to connect and verify your account. Your clinic can also send you a secure request by email or SMS.
Once verified, the bank account will appear as an available payment method in the Patient Hub and Patient App. Learn more about ACH payments.
Make Payments
To make a payment:
- Select a payment method, either a credit card or bank account, from the dropdown in the upper-right corner.
- Enter the amount you would like to pay.
- Click Send Payment.
You can also make payments directly from the home page of your Patient Hub account.
Review Invoices
The Patient Hub keeps a complete record of past invoices on the left side of the Billing page. You can also view invoices from the home page of your Patient Hub account.
You can see each invoice’s date and amount. To download an invoice as a PDF, click the download button to its right.
