USPS Adjustment Fees

USPS reviews every package after it’s picked up. They compare the declared details (weight and package type) with the actual package. If the two don’t match, they apply an adjustment fee, and Atlas.md passes this fee directly from USPS to your account.

For example:

• Declared weight: 2 lbs.
• Actual weight: 3 lbs.
• Adjustment fee: Charged for the difference.

Adjustment reasons typically include:

• Weight discrepancies: The actual package is heavier than declared.
• Incorrect package type: For example, selecting “Flat Rate” but using a different box.

How to Avoid Adjustment Fees

Follow these tips to minimize the risk of adjustments:

• Weigh your package carefully: Use a reliable scale to determine the exact weight, including packaging materials.
• Select the correct package type: Ensure the declared package type matches what you use (e.g., Flat Rate boxes must be used for Flat Rate shipping).
• Double-check your label: Verify all details before creating the shipping label.

What Should I Do If I’m Charged an Adjustment Fee?

If you’re not sure why you’ve been charged an adjustment fee, simply reach out to our support team at support@atlas.md and we’ll be happy to help you with any questions you may have.