Messaging Patients With Atlas.md Mobile

To message a patient using Atlas.md Mobile:

  • Tap the menu icon, then Patients
  • Select the patient in question, then tap Send a Message
  • Compose your message
  • Add an image by tapping the image icon to the left of the message field
  • Once you’re happy, tap Send
Messaging

You can find unread messages from patients displayed on the home screen or by tapping the menu icon, then Messages.

You can also view the message by opening up your patient’s entire profile in the Atlas.md browser app by tapping Open in Atlas.md.

When you install Atlas.md Mobile, your patient messages will be delivered to the app via push notification.

To customize this:

  • Head to your user profile
  • Select the Phone Services button, then adjust the Message Forward Settings
  • Here you can choose how you’d like to receive the messages—push notifications, SMS, or both
Still stuck? Shoot us an email and we'll do our best to help.