Just have a question that is a hypothetical situation I came up with when thinking through possible issues I might run into when my practice gets off the ground. Wanted to see if anyone had run into this situation happening or not.
I would see this as more likely for younger and healthier patients who may not want to pay if they are not actively using the service. So if a patient signs up for a membership, addresses some medical issues, sees you a couple times, you get their concerns addressed, then they cancel the membership. A couple months down the road they have some new medical issues, sign up again for a membership, get the issues addressed, then cancel.
Has anyone had this happen? If so, how do you deal with this issue?