I needed patient to make an account before I could prescribe him Rx. they didnt complete their family account in time before i saw them in person, so i had the patient make one just for him at the apppointment. Is there a way to merge the two into one without messing up the billing side?
On the single account, they used ACH and on the family one they had CC in it. I want to delete the single one and have the family profile as the main (it was more complete med history). I would hate to have to verify the bank twice for same family. I know about the head of household thing, so I tried to change it to the family one, but it won't use the ACH to bill.